Privacy Policy

The Privacy Policy is designed to explain how Yono Private Limited("we", "Yono") deals with the User’s personal information when the User uses any Yono game or service. We are committed to protecting User’s privacy. We will never sell or otherwise pass on the User’s privacy information to a third party without the User’s consent except when it is required to provide the User with the service the User is using. Yono is required to use the personal data of all the Users by the applicable laws of the land where the games are being played by the Users.


What We Collect

When the User uses any Yono game or service, the User is authorizing Yono to access certain information of the User. The information we collect is to provide and improve our services and to fulfil User’s requirements. In each case, we will collect, store, and use the information User has provided according to this Privacy Policy. This includes the User’s name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information the User has set to public on the User’s Facebook.


When a User uses any Yono game or service through a social network account such as Facebook, Apple, etc. The user is authorizing us to access certain information from the User’s profile for that site according to the privacy settings established at the SNS by the User and the User’s friends such as the User’s name, address, phone number, etc. which the SNS could provide to us through the SNS Application Programming Interface ("API").

When the User uses any Yono game or service directly we may collect and store User information such as registration data, email address, and any other information that the User has provided on User’s profile.

When the User accesses any Yono game on a Mobile Device we may collect the User device and carrier information such as MAC Address, IP Address, geo-location, telephone number, the account information User has associated with their device, country or other information the Users provide.

If the User purchases a license to use in-game virtual items directly from any Yono game, we will collect the billing and financial information necessary to process the User’s charges, which may include the User’s postal and e-mail addresses. Yono may also receive the billing and payment information that the User provides when a User purchase order is processed by another party, such as Facebook (for Facebook Credits) or Apple (for purchases on iOS devices). Our terms of service explain our policies and terms relevant to our charges and billing practices. Please note that purchases of third-party credits or currencies like Facebook Credits may also be subject to additional policies. We do not store the credit card information.

When the User uses any Yono game or service, we collect certain technical information to (i) analyze the usage of our sites and services; (ii) provide a more personalized experience; and (iii) manage advertising. We and service providers acting on our behalf, use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites or games, and other similar information. In some cases, we will associate this information with the User’s ID number for our internal use.

We collect the following categories of your personal information and may sell it to third parties: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from these categories.

HOW WE USE THE INFORMATION WE COLLECT?

Only Yono has the right to the information. We will never sell or otherwise pass on the User’s privacy information to a third party without the User’s consent. We may use the information to notify the User of important announcements regarding our software developments, software upgrades, and special offers, to solicit the User’s feedback and input and to provide User the with application/software support. If the User does not want to receive any announcements from us, the User may manage notifications from the User app. Users can also ask to be excluded from such announcements by sending us an email to this effect. In addition, we may use User Information in a form that is not personally identifiable to help us in analyzing various aspects of user behaviour to improve our services.


Controlling User Personal Information.

The user can terminate the User’s account at any time which will remove the User’s profile and other personal information from view. However, some information may be necessary for providing users with our services and support. In that event, we may not be able to provide the User with one or more of our services that the User is using.


In Yono social games, we do not delete past game results or records even if the User deletes the application from the User's phone or does not join again. Yono will take reasonable steps to protect the User’s personal information from loss, misuse, unauthorized access, disclosure or unauthorized alteration. By downloading any Yono software creating an account or accessing or using the service User accepts and agrees to be bound by these terms of service.


Exceptions to Restriction in Disclosure of Information or Account Information

User understands and agrees that we may be required to disclose any Information or Account Information by a competent legal authority or that we may voluntarily choose to disclose any such Information or Account Information under the reasonable belief that this is necessary for any lawful purpose. We will be under no legal obligation to either inform the User about the presence of such request or contest such a request for Information or Account Information whatsoever.


The User understands and accepts that downloading the game of Yono is the action of the User on his/her own consent, and they shall assume responsibility for system damage, data loss and any other risks. Yono and its affiliates assume no responsibility for any direct, indirect, incidental, special and consequential damages and risks arising from using or failing to use Yono game under any circumstances.


GRANT OF A LICENSE TO USE THE SERVICE

Subject to the User’s compliance with terms of service, Yono grants Users a revocable, non-exclusive limited license to access and use the services. This license is non-transferable. User agrees to use the service for User's own non-commercial purposes. Users play some Yono social games to win chips. Users do not play with real money. The chips the User loses or wins have no value in real money. At times Users may “earn” or “buy or purchase” virtual in-game items. These virtual items do not refer to any credit balance of real currency or its equivalent. Yono reserves the right to terminate the license of any user without giving any reason. If Yono believes that a user has acquired chips from unauthorized sources and from sources that violate the terms of the service, it has the right to take away all or a part of the total chips from the user.


The Users agree and acknowledge that the right, title and interest over the intellectual property rights of the game and related software shall be solely owned by Yono. If the User is involved with any infringement act, Yono has the right to terminate the services of the User and take appropriate actions under the applicable laws for infringement of such intellectual property rights of Yono.


Downloading the game by Yono is free. Yono gives Users free chips to begin with and regularly. This gives users limited licenses to play our games. If the User does not lose all User's free chips, the User can play games for an unlimited period. If the User loses User-free chips, the User can not play any more. However, Users have the option to buy chips and join the game. Remember that the chips Users buy and win have no value in the real currency. These chips are not transferable and we do not offer refunds.


By accepting to use the application, the User fully understands and agrees that the User can lose chips for many reasons besides losing the game. Some of the reasons are the client’s data connection, Internet connection, improper behaviour of the client, Yono server problem, a sudden increase in traffic, someone else using a User account or User account being hacked and many more.


Yono is not liable for any loss of chips due to functioning as well as malfunctioning of its servers and software. Winning or not chiefly depends upon the random cards the User gets. When Users download issued games by Yono, Users accept and agree to play them only for fun and entertainment and Yono is not liable for any damage or loss whatsoever.


RULES AND RESTRICTIONS

Failure to follow restrictions or terms of service can get the User account suspended, hacked or permanently banned. Please read the following restrictions that apply to the use of the service:


We recommend that minors over the age of 13 and below the age of 18 should ask their parents for permission before sending any information about themselves to anyone over the Internet. Users must not use the service if User is under the age of 13. The user must deny anyone under 13 to use the User account. Users are fully responsible for any unauthorized use of the service including but not limited to the use of credit cards or any payment by any method.

User shall use User account only for non-commercial entertainment purposes. Users shall not use the service for any other purpose, such as collecting chips from various accounts or by any other means.

The user shall not use a User account for any illegal activity.

User shall not use the User account to transmit repetitive messages (spam), junk e-mail, advertise or solicit.

Users shall not use profanity or language that discriminates or maliciously targets another individual in any way. This includes the User profile picture.

The user shall not use the User account to cheat or hack the game by any means. Losing on purpose as a means of transferring chips can be tracked easily, and this behaviour will have User chips taken and banned.

User shall not sublicense, lease, trade, gift, sell or otherwise transfer User account or associated virtual items partly or fully to anyone without written permission from Yono.

Users shall not buy or get chips, bonuses or any other virtual items from any unauthorized source such as links from unknown sources or people promising free chips, etc.

Users are allowed one account per social network to use the service. In addition, Users cannot use multiple accounts to try to accumulate free chips. This behaviour is easily detectable and will result in all User accounts being suspended and/or banned.

Users shall not use scripts and manual processes to abusively accumulate free chips.

Users shall not use any of the services or create an account or use an account if Users have been removed or banned from using the service.

Users shall not use any of the Yono games or services if Users do not agree with the terms of service and User license to use the service shall immediately terminate.

The User has no right to carry out actions including but not limited to:


Deleting all the information and contents related to the copyright on Yono software and other copies;

Performing reverse engineering, reverse assembly, reverse compilation, etc., to the game of Yono, regardless of any purpose of plagiarizing or changing the game software of Yono;

For information related to the software of the game of the Yono (without the written consent of Yono) the user cannot (without authorization including but not limited to) use, copy, modify, link, reprint, assemble, release, publish, set up a mirror site, or use Yono game for these purposes without authorization to develop derivative products, works or services related to the software.

The User is not allowed to host, post, display, upload, modify, copy, transmit, publish, update, share or store the following information using Yono game:


Information in violation of any law and regulation, department regulation or local applicable law;

Endangering national security, disclosing state secrets, subverting state power and undermining state unification;

Damaging national honour and interests;

Instigating ethnic hatred, ethnic discrimination and undermining ethnic unity;

Destroying religious policies of the State, promoting malevolent cults and arcane superstitions;

Insulting or slandering others and infringing on the lawful rights and interests of others;

Infringing on the intellectual property rights, trade secrets or other legal rights of others;

Information that harms the minor in any manner;

Information that deceives or misleads the addressee about the origin of such messages or communicates any information that is grossly offensive or menacing in nature;

Information that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

Information that threatens the unity, integrity, defence, security or sovereignty of counties where the games are played by the User, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Yono reserves the right to terminate the license of any user.


Governing Law and Jurisdiction:


If any provision outlined in this Privacy Policy is held invalid, in part or in whole, it shall not prejudice the validity of the remaining provisions of this Privacy Policy.

The validity, performance, interpretation and dispute settlement of this Privacy Policy and any non-contractual obligations arising out of or in connection with it shall be governed by the laws of countries where the games are being played by the Users;

Any dispute arising out of the content or enforcement of this Privacy Policy shall first be settled by the concerned parties through friendly consultation. If the aforesaid dispute cannot be resolved by the parties within 30 (thirty) days of such dispute arising, then the dispute shall be resolved by way of arbitration under the provisions of the applicable laws of the host country where the games are being played.

The seat and venue of the arbitration shall be at the place where the registered office of Yono is situated. Subject to aforesaid arbitration provisions, either party may initiate a lawsuit over such dispute in the relevant Court with jurisdiction at the place where the registered office of Yono is situated.

GOVERNING AGREEMENT

The terms of this service govern the relationship between the User and Yono (“We”) regarding the User’s use of any Yono game or service, (“Privacy Policy”). Please read this Privacy Policy carefully, and if the User has any questions, feel free to contact Yono. Yono reserves the right to edit these terms of service and policies at any time. We hope that the User can peruse the changes periodically. The User is required to review and accept or not accept this Privacy Policy (minors i.e. User below the age of 18 years, shall review and perform this Privacy Policy accompanied by a legal guardian if the minor exercises and performs the rights and obligations under this Privacy Policy, it shall be deemed that the minor has obtained the approval of the legal guardian). Unless the User accepts the terms of this Privacy Policy, the User is not entitled to use the relevant products and services under this Privacy Policy. The User’s registration and use shall be deemed that the User has accepted this Privacy Policy and agreed to be bound by the terms of this Privacy Policy.


Suggestions or comments

All Suggestions or comments relating to personal data must be sent to Our [email protected]